Shipping Policy

Thank you for shopping with Nutmogri. We're committed to ensuring that your experience with us is smooth and enjoyable, right from the moment you place your order to when it arrives at your doorstep. Below is our Shipping Policy, designed to provide you with all the necessary information regarding the shipping of our Fast-Moving Consumer Goods (FMCG).

Shipping Policy:

  • Processing Time: All orders within Kolkata are delivered the same day or the next day. For locations outside of Kolkata, delivery takes 2-3 days.  During times of high order volume, there may be minor delays. Should your order experience a significant delay, we will reach out to you via email or telephone to inform you.

  • Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur.

  • Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

  • Customs, Duties, and Taxes: Nutmogri is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  • Damaged Items: In the event that your order arrives damaged in any way, please email us as soon as possible at contact@nutmogri.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

  • Returns Policy: Due to the nature of our FMCG products, we are unable to accept returns or exchanges. Please review our Returns Policy for more details.

Contact Us:

For more information about our shipping practices, or if you have questions, please contact us by:

Our customer service team is here to help ensure that your experience with Nutmogri is as seamless as possible. We value your business and are here to assist with any questions or concerns. Thank you for choosing Nutmogri.